Services we provide

All Jems all the time

Instant access to our staff who are 100% based in California. Emergency cell phone access after hours & weekends. Communicate by phone, text, email, Skype, fax or face-to-face.

Online access to your patient accounts

Access live ledgers, patient balances & real-time billing / collections totals.

Document transfer

Superbills, EOBs, etc. transferred via email, Dropbox / cloud, fax, UPS / courier at regular intervals, or we pick up ourselves.

Insurance verification / authorization

Eligibility / policy verification. Authorization for surgical / diagnostic procedures as required.


Automatic coding optimization increases per-claim revenue, improves accuracy & reduces exposure to audit.

Fast entry & turnaround

New items entered within a few days of receipt. Most claims paid within one month. Priority requests are handled without delay (continued below...)

services cont'd

Electronic billing

Electronic billing via Trizetto / Gateway clearing house.

Electronic payments

ANSI 835 Electronic Remittance Advice & Electronic Funds Transfer direct to your bank account

Patient statements

Monthly patient statements. Current / past due / final notice / pre-collections / collections phases. All escalations reviewed by staff. Suspend balance billing on specific accounts as requested.

Claims follow-up / Accounts receivable management

Rapid automatic follow-up / appeals on unpaid claims. We supply regular reports & analysis of outstanding unpaid claims. We can also take over your prior accounts receivable.

Monthly reports

Monthly reports show total billed, total collected, individual totals for each insurance & patient payment category, plus detailed logs of all data entered for complete transparency.

Other services

Spanish interpreting / Medicare enrollment & facility assessment / Preferred Provider applications / HIPAA compliance training & assessment /  transcribing / superbill design / computer support / web design & hosting.

Questions about our services?

Ask away!

Jems Medical Billing Services Inc

Toll free (844) 318-1443