Instant access to our staff who are 100% based in California. Emergency cell phone access after hours & weekends. Communicate by phone, text, email, Skype, fax or face-to-face.
Access live ledgers, patient balances & real-time billing / collections totals.
Superbills, EOBs, etc. transferred via email, Dropbox / cloud, fax, UPS / courier at regular intervals, or we pick up ourselves.
Eligibility / policy verification. Authorization for surgical / diagnostic procedures as required.
Automatic coding optimization increases per-claim revenue, improves accuracy & reduces exposure to audit.
New items entered within a few days of receipt. Most claims paid within one month. Priority requests are handled without delay (continued below...)
Electronic billing via Trizetto / Gateway clearing house.
ANSI 835 Electronic Remittance Advice & Electronic Funds Transfer direct to your bank account
Monthly patient statements. Current / past due / final notice / pre-collections / collections phases. All escalations reviewed by staff. Suspend balance billing on specific accounts as requested.
Rapid automatic follow-up / appeals on unpaid claims. We supply regular reports & analysis of outstanding unpaid claims. We can also take over your prior accounts receivable.
Monthly reports show total billed, total collected, individual totals for each insurance & patient payment category, plus detailed logs of all data entered for complete transparency.
Spanish interpreting / Medicare enrollment & facility assessment / Preferred Provider applications / HIPAA compliance training & assessment / transcribing / superbill design / computer support / web design & hosting.