844-318-1443 (Toll Free)
Services we provide
All Jems all the time
Instant access to our staff who are 100% based in California. Emergency cell phone access after hours & weekends. Communicate by phone, text, email, Skype, fax or face-to-face.
Online access to your patient accounts
Access live ledgers, patient balances & real-time billing / collections totals.
Document transfer
Superbills, EOBs, etc. transferred via email, Dropbox / cloud, fax, UPS / courier at regular intervals, or we pick up ourselves.
Insurance verification / authorization
Eligibility / policy verification. Authorization for surgical / diagnostic procedures as required.
Coding
Automatic coding optimization increases per-claim revenue, improves accuracy & reduces exposure to audit.
Fast entry & turnaround
New items entered within a few days of receipt. Most claims paid within one month. Priority requests are handled without delay (continued below...)
services cont'd
Electronic billing
Electronic billing via Trizetto / Gateway clearing house.
Electronic payments
ANSI 835 Electronic Remittance Advice & Electronic Funds Transfer direct to your bank account
Patient statements
Monthly patient statements. Current / past due / final notice / pre-collections / collections phases. All escalations reviewed by staff. Suspend balance billing on specific accounts as requested.
Claims follow-up / Accounts receivable management
Rapid automatic follow-up / appeals on unpaid claims. We supply regular reports & analysis of outstanding unpaid claims. We can also take over your prior accounts receivable.
Monthly reports
Monthly reports show total billed, total collected, individual totals for each insurance & patient payment category, plus detailed logs of all data entered for complete transparency.
Other services
Spanish interpreting / Medicare enrollment & facility assessment / Preferred Provider applications / HIPAA compliance training & assessment / transcribing / superbill design / computer support / web design & hosting.